The purpose of these general conditions of sale is, on the one hand, to inform any possible consumer of the terms and conditions under which the seller (hereafter referred to as "V. BEYLARD") sells and delivers the products. products ordered and, on the other hand, to define the rights and obligations of the parties within the framework of the sale of products by V. BEYLARD to the consumer (hereinafter referred to as "the Buyer"). They apply, without restriction or reservation, to all sales of products offered by V. BEYLARD.
Consequently, the fact for any person to order a product offered for sale on the Website of V. BEYLARD implies full and complete acceptance of these general conditions of sale, which the Buyer acknowledges having read prior to his order.
The products are offered for sale and delivery in the following geographical territory: Metropolitan France (Corsica included).
For the purposes of these General Conditions of Sale, the Purchaser and V. BEYLARD are individually or collectively referred to as the Party or Parties.
The Buyer, prior to his order, declares to have full legal capacity, allowing him to commit to these general conditions of sale.
V. BEYLARD sells the products on its Website retail or in small batches to end consumers. Any order that does not correspond to a retail sale and, more generally, any order that is fraudulent or presumed to be such, will be considered by V. BEYLARD as null and void.
V. BEYLARD reserves the right to modify these general conditions of sale at any time. However, the General Conditions of Sale applicable to the order placed by a Purchaser on the V. BEYLARD Site are those accepted by the Purchaser at the time of placing such an order.
These General Conditions of Sale complete the conditions of use of the Site www.confitures-gelees.com, available at any time under the "Legal Notice" section of the Site and applicable to the Buyer.
Article 2 - Identity of the Company
Name: Vincent BEYLARD
SIRET 349 804 708 00015
Article 3 - Formation of the contract and orders
The selling prices of the products online on the V. BEYLARD website, indicated in euros, are those in force at the time of registration of the order form by the Purchaser. The selling prices of the products can be modified by V. BEYLARD at any time.
The prices include the value added tax (VAT) applicable on the day of the order and any change in the applicable rate will automatically be reflected in the price of the products sold by V. BEYLARD on its Website.
3.2 Product characteristics
In accordance with Article L. 111-1 of the Consumer Code, the Buyer may, prior to his order, take note, on the V.BEYLARD Website, of the essential characteristics of the product (s) that he wishes to order.
The Purchaser can select one or more products from the different categories offered on the V. BEYLARD Website.
The products presented by V. BEYLARD are valid while stocks last. They are valid subject to their availability.
V. BEYLARD may modify the assortment of products offered for sale on its Website, depending in particular on the constraints linked to its suppliers, without prejudice to orders placed by the Buyer.
Any order implies adherence to these general conditions of sale, without prejudice to specific contractual conditions concluded between the Parties.
The Buyer has the possibility to check the details of his order and to correct any errors. From the moment the Purchaser confirms his order by clicking on the "Confirm" icon, he is considered to have knowingly accepted these general conditions of sale, the prices, volumes and quantities of the products offered for sale. and ordered by the Buyer. However, the Buyer can cancel his order during the hour following its validation by contacting the customer service of V. BEYLARD via the email or contact link on the site.
Article 4 - Payment
Payment must be made when ordering by the Buyer. At no time may the sums paid be considered as a deposit or down payment.
All orders are payable in euros, all taxes and mandatory contributions included.
V. BEYLARD reserves the right to suspend or cancel any execution of an order and / or delivery, whatever its nature and level of execution, in the event of non-payment or partial payment of any sum that is due. by the Buyer, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the V. BEYLARD Website.
Penalties of an amount equal to the legal interest rate plus five points are automatically applicable to unpaid amounts at the end of a period of ten days following the date of payment or upon notification of the rejection of bank payment for any other means of payment. The delivery of any new order may be suspended in the event of late payment or partial payment of a previous order, notwithstanding the provisions hereof.
As part of the fight against fraud on the Internet, information relating to your order may be transmitted to any third party authorized by law or designated by V. BEYLARD for the sole purpose of verifying the identification of the Buyer and the validity. of the order, the method of payment used and the delivery envisaged.
When a means of payment is issued by a banking establishment, only the means delivered by a banking or financial establishment authorized to operate in France are accepted by V. BEYLARD.
Article 5 - Delivery and reception
5.1 Terms of delivery
5.1.1 General rules
The products forming the subject of a definitive order by the Purchaser under the conditions described in article 3.3 above will be delivered to the address indicated by the Purchaser on the order form, in mainland France (Corsica included) and in certain countries of Europe and the world (with prior agreement from V. BEYLARD)
Failure to comply with the contractual conditions described below, no claim from the Buyer will be accepted.
5.1.2 Characteristics of "Colissimo Monitoring" delivery from the Post Office
In the event of absence, the Purchaser or the recipient of the order receives a delivery notice, allowing him to collect the products ordered at the nearest post office indicated in the delivery notice for a period of fifteen days. If the buyer's letterbox corresponds to the standards established by La Poste, the package is, in principle, deposited in it.
The Buyer or the recipient of the products ordered is invited to check the apparent condition of the products upon delivery.
In the presence of an apparent anomaly (damage, missing product compared to the delivery slip, damaged or broken package or product, etc.) noted during delivery in the presence of the La Poste employee, the Purchaser or the recipient of the products ordered is required to apply the Colissimo de la Poste procedure, in particular by reporting any damage or shortcomings observed and by formulating any complaints and reservations and to refuse delivery by immediately issuing a report of anomaly to the employee of the Post office (finding 170) .
The Buyer or recipient of the products ordered has a period of 3 clear days from receipt of the order to notify the carrier, by registered letter with acknowledgment of receipt, of any incident relating to the condition or content of the delivered package. He is also invited to report the problem encountered to V. BEYLARD by contacting V. BEYLARD customer service.
5.2 Delivery times
For any order confirmed from Monday to Friday (excluding public holidays) before 1:00 p.m. on the V. BEYLARD website, the order will be prepared within 5 working days, while stocks last.
The delivery times, following payment of your order under the conditions described in article 3.3. Above, are as follows:
- Colissimo POST tracking: less than or equal to 5 working days
If these deadlines are exceeded exceeding 12 days and not due to a case of force majeure, the Buyer will have the possibility of canceling his order by registered letter with request for acknowledgment of receipt sent to the contact details indicated in the section "We contact "on the V. BEYLARD website. V. BEYLARD will then proceed to an investigation with the carrier concerned prior to reimbursement of the products ordered and not delivered.
The Purchaser may exercise this right to cancel his order for failure to deliver within the contractual period, within a maximum period of sixty working days from when the maximum period indicated for the delivery of the products has been exceeded. All sums paid by the Buyer will then be returned to him if the entire order is returned, in the form of a credit or a refund, at the Buyer's choice, as soon as possible and at the latest within thirty days following the date on which the Buyer has exercised his right to obtain the cancellation of his order.
Article 6 - Right and withdrawal period
In accordance with Article L. 121-20 of the Consumer Code, the Buyer has a period of 7 (seven) clear days from the day of receipt of his order by himself or by the recipient of the order, to return the entire order at his own expense and obtain, at the Buyer's choice, the exchange of the products, or a credit note or a refund corresponding to the amount of his order.
The products must imperatively be returned to V. BEYLARD according to one of the procedures described in Article 7 - below.
Article 7 - Return of products
The products delivered can be returned by the Purchaser to V. BEYLARD under the conditions and according to the instructions detailed below. The products must be returned to V. BEYLARD in perfect condition for resale or in their original condition (packaging, accessories, instructions, etc.), duly sealed and accompanied by the Return slip signed by the Purchaser.
7.1 Return by parcel
V. BEYLARD accepts the return by parcel of any item purchased on www.confitures-gelees.com if it is returned to V. BEYLARD within 10 (ten) days from the date of receipt of its order by the Buyer.
The shipping costs of the return package remain the responsibility of the Buyer, except in the event of lack of conformity of the products delivered with respect to the order.
The initial delivery costs are not reimbursed to the Purchaser except in the cases referred to in Article 5.2 above relating to the delivery times or in Article 6 above relating to the exercise of the right withdrawal, or in the event of lack of conformity of the products delivered compared to the order.
In case of exchange of product (s), the costs associated with a new delivery of products are the responsibility of the Buyer.
To return a product, the Buyer must follow the following instructions:
1. Use the original packaging to return the product (s).
2. Complete and attach the Return Form to be detached from the Delivery Form. Returns without a Return Form are not accepted.
3. Send the package by registered mail with acknowledgment of receipt to the following address:
V. BEYLARD does not accept parcels sent postage due. Any risk related to the return of the product is the responsibility of the Buyer.
Article 8 - Retention of title
V. BEYLARD retains full and entire ownership of the products sold until full receipt of the full price, in principal, costs, taxes and compulsory contributions included.
Article 9 - Liability
V. BEYLARD cannot be held responsible for any indirect damage which may arise from the purchase of the products. Likewise, V. BEYLARD's liability under the obligations of these General Conditions of Sale cannot be engaged in the event of the occurrence of a force majeure event as defined by the French courts.
The buyer declares to use the products of the site knowingly and to have documented himself sufficiently to make good use of them. In the event of use contrary to the standards and customs in force or for a use different from those for which the products marketed by V. BEYLARD are intended, V. BEYLARD cannot be held liable.
Article 10 - Partial invalidity
If one or more stipulations of these general conditions of sale are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will keep all their strength and reach.
Article 11 - Non-waiver
The fact that one of the parties does not invoke with the other party a breach of any of the obligations referred to in these general conditions of sale cannot be interpreted for the future as a waiver. to the obligation in question.
Article 12 - Applicable law and competent jurisdiction
Sales of V. BEYLARD products are subject to French law. Any dispute relating to the existence, interpretation, execution or termination of the contract concluded between V. BEYLARD and the Buyer, even in the event of multiple defendants, will, in the absence of an amicable agreement, fall within the jurisdiction exclusive to the courts of Bordeaux.
In order to serve you better, we have to ask you for a certain amount of personal data in order to organize our commercial relations as well as possible as well as the service you expect.
Vincent BEYLARD respects your concerns regarding the protection of your privacy and your personal data.
Your personal data collected is mainly processed by Vincent BEYLARD. This charter describes the use that Vincent BEYLARD makes of the information about you, collected when you use the website www.confitures-gelees.com (hereinafter the “Site”), as well as its variations for mobile phones and tablets. This charter enables you to know the origin and use of navigation information collected using Cookies, as well as the means to exercise your related rights.
This charter applies to all the pages of the Site and services offered by Vincent BEYLARD, “Our”, referring to this charter and supplements the “General Conditions of Sale” of the Site (as well as any document or information notice referring to this charter). By using our Site, you accept the terms of this charter and consent to our collecting and processing your personal data in accordance with our policy of protecting your personal data. In case of disagreement with the terms of the charter, we invite you not to use our Site or to contact us.
Modification of the charter
We are liable to modify and update this charter.
We invite you to consult it as soon as you interact with us in order to stay informed of our practices in terms of personal data protection and your rights.
Identity of the data controller
The data controller is Vincent BEYLARD 2433 route de Dieulivol - 47120 BALEYSAGUES. 06 78 20 36 85
About the collection of your personal data
1. PERSONAL DATA COLLECTED AND PROCESSED - COOKIES DEPOSITED AND ACTIVE
2. SESSION COOKIE
These cookies are used to ensure the visitor's navigation on the site and do not store any personal information. They guarantee the good behavior of certain basic functionalities such as logging into the account, browsing, adding a product to the cart. Their lifespan is limited to the user's session and does not persist over time.
3. COOKIE ANALYTICS (GOOGLE ANALYTICS)
We use software to analyze certain visitor information such as, site traffic, browser usage, number of new visitors, marketing activity and orders placed. This information helps us make improvements to our site, the shopping experience, and our campaigns. The data stored by this cookie can be seen only by the relevant Family Mary teams, but does not record any confidential information.
4. THIRD PARTY COOKIE
5. SHARING TOOLS
6. SETTING OF COOKIES
Most Internet browsers automatically accept cookies by default. However, you can configure your browser to prevent cookies from being saved on your computer or an associated device.
If your browser is configured to refuse all cookies, you will not be able to make purchases or take advantage of essential functions of our site, such as storing items in your basket or receiving personalized recommendations. In order to manage cookies as closely as possible to your expectations, we invite you to configure your browser.
7. BLOCKING OF COOKIES
Your browser may allow you to choose to disable all or part of Cookies, either systematically or depending on the issuer. You can also configure your browser software so that you are offered the acceptance or rejection of cookies (on a case-by-case basis or in full). We remind you, however, that disabling all Cookies will prevent you from using our site under normal conditions, with the exception of basic functions
8. WHAT INFORMATION DO WE COLLECT?
Famille Mary collects several types of personal data about you:
Information you provide to us directly
We collect information that you give us directly when you use our Site and interact with us. This is particularly the case when you:
- Create an online account
- Make purchases on our Site
- You sign up to receive our newsletters
- Take part in a raffle, a contest, a promotion or a survey,
- Communicate with us through social networks
- Leave a review on a product
- Request customer support via the contact form or online chat
- Communicate with us in any other way. Providing your personal information is voluntary.
However, if you do not provide some or all of the information requested, we may not be able to provide you with certain products, services or information. The categories of information we collect include:
- Identification and contact information (such as last name, first name, date of birth, postal address, means of contact) necessary for your identification when you use one of our Services (eg creation of an online account)
- The transactional information necessary to process your order (selected items, delivery and billing address, telephone number and your email address, telephone number, method of payment.
- Socio-demographic information (such as your age, profession, gender, etc., mentioned when you post a review or create an account)
- Historical data concerning your online orders
- The history data of your contacts with us (We also keep the history of your contacts when you contact Customer Service or when you send us a complaint)
- The opinions you write on the products
The data we ask you for and which are essential to respond to your requests are identified by an asterisk or an equivalent process on the collection forms.
Information We Collect Automatically
We automatically collect certain information about you when you access the Site, browse or make a purchase, including:
- Connection data: We collect information concerning the terminal using which you connect, as well as your use of the Site (such as the operating system, the type of browser used, the use or not of a proxy. , the location of the terminal deduced from your IP address allowing you to identify your computer, the access times, the pages visited, and the link which allowed you to access our Site).
This information is collected both when you are identified and when you are not and can be reconciled with each other, regardless of the terminal used. The goal is to offer you the most personalized offers possible.
In addition, depending on the data already in our possession, some forms may be pre-filled.
Information we collect from our partners and other sources
We may also obtain information about you from other sources and combine it with the information about you that we collect, such as:
- Data communicated by social networks. For example, when you share your experience with Famille Mary on a social network, you are communicating personal data about yourself to that social network and to Famille Mary. These communications are governed by the personal data protection policies of these social networks to which we refer you and for which Famille Mary disclaims all responsibility.
Information about third parties
In some cases, we may also collect information that you provide about other people. For example, when you buy products for a third party and you want to deliver the package to that person, and must therefore give us the mailing address of this recipient, which we use. We only use this information to respond to your requests and do not send marketing communications to your contacts without their consent.
9. FOR WHAT PURPOSES DO WE COLLECT DATA?
The proper functioning of our Site
Services and products offered
Prevent and detect fraud, malware (malicious software) and manage security incidents
The provision of sharing buttons on our social networks
Carrying out all commercial operations (orders, payment, deliveries, invoices, accounting, satisfaction survey, consumer service, etc.)
Analyze and personalize the online customer experience to ensure the best quality of service (anonymously)
Manage customer relationship
Optimize our customer service (accessible by email, phone or chat)
Manage any disputes
Certain data is also kept to meet our legal obligations and ensure the defense of our interests in the event of litigation or legal action.
10. HOW LONG IS MY DATA KEPT?
Your data is kept for the duration of your relationship. In general, your personal data is kept for the duration of your relationship with us, increased by a period of three years after the end of our relationship, then is archived in order to to meet our legal obligations.
We do, however, retain certain data after deleting your account when such retention is required by law, or when such retention is necessary to enable us to manage disputes and disputes. In this case, the data necessary for the resolution of the problem or the dispute will be kept for as long as the dispute lasts within the limits of the applicable rules on limitation.
11. WHAT ARE MY PROMOTIONAL COMMUNICATION OPTIONS?
You have the option of joining our mailing lists and agreeing to receive marketing and promotional information from us. You can withdraw your consent at any time by clicking directly at the bottom of our newsletters or by contacting us via the contact us page, In accordance with the provisions of the law "Informatique et Libertés" of January 6, 1978 as amended as well as the Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, you have a right of access, information, opposition, rectification, limitation, portability and deletion of your data.
You also have the right to formulate and communicate directives relating to the fate of your data after your death. To exercise one or more of these rights, you must complete the Contact form.
12. ABOUT YOUR RIGHTS
You have the right to access, modify and delete your personal information. You can also object to the processing of this data. To exercise your right, you can log into your personal account at any time in the "My Account" section. You can also complete the contact form on the Site.
To unsubscribe from our newsletter, you can simply click on the unsubscribe link available at the bottom of each e-mail or send us your request by e-mail to the following address: firstname.lastname@example.org or by mail to the address specified below: Vincent BEYLARD 2433 route de Dieulivol 47120 BALEYSSAGUES. Your request will be processed in a few days, so you may continue to receive certain emails or postal letters during this processing period.
Your withdrawal from our general mailing lists (e-mailings, postal items) will be effective within 2 months. The latter will not prevent you from receiving our automatic emails related to your orders (order confirmation, communication of the tracking number of your package, request for advice). Finally, you have the right to lodge a complaint with a supervisory authority if you consider that the processing of your data constitutes a violation of the regulations in force.
13. ABOUT OUR GUARANTEES TO PROTECT YOUR PERSONAL DATA
In order to preserve the confidentiality as well as the security of your personal data, we are committed to putting in place technical and organizational measures to prevent them from being distorted, damaged, destroyed, disclosed or even a non-third party. authorized to have access. We do everything to ensure the security of your data, however, we also want to educate you and inform you about the existence of possible risks associated with the use of the Internet.
For any question or complaint concerning this charter, you can contact us by mail addressed to: Vincent BEYLARD 2433 route de Dieulivol 47120 BALEYSSAGUES email@example.com