In order to serve you better, we have to ask you for a certain amount of personal data in order to organize our commercial relations as well as possible as well as the service you expect.
Vincent BEYLARD respects your concerns regarding the protection of your privacy and your personal data.
Your personal data collected is mainly processed by Vincent BEYLARD. This charter describes the use that Vincent BEYLARD makes of the information about you, collected when you use the website www.confitures-gelees.com (hereinafter the “Site”), as well as its variations for mobile phones and tablets. This charter enables you to know the origin and use of navigation information collected using Cookies, as well as the means to exercise your related rights.
This charter applies to all the pages of the Site and services offered by Vincent BEYLARD, “Our”, referring to this charter and supplements the “General Conditions of Sale” of the Site (as well as any document or information notice referring to this charter). By using our Site, you accept the terms of this charter and consent to our collecting and processing your personal data in accordance with our policy of protecting your personal data. In case of disagreement with the terms of the charter, we invite you not to use our Site or to contact us.
Modification of the charter
We are liable to modify and update this charter.
We invite you to consult it as soon as you interact with us in order to stay informed of our practices in terms of personal data protection and your rights.
Identity of the data controller
The data controller is Vincent BEYLARD 2433 route de Dieulivol - 47120 BALEYSAGUES. 06 78 20 36 85
About the collection of your personal data
1. PERSONAL DATA COLLECTED AND PROCESSED - COOKIES DEPOSITED AND ACTIVE
2. SESSION COOKIE
These cookies are used to ensure the visitor's navigation on the site and do not store any personal information. They guarantee the good behavior of certain basic functionalities such as logging into the account, browsing, adding a product to the cart. Their lifespan is limited to the user's session and does not persist over time.
3. COOKIE ANALYTICS (GOOGLE ANALYTICS)
We use software to analyze certain visitor information such as, site traffic, browser usage, number of new visitors, marketing activity and orders placed. This information helps us make improvements to our site, the shopping experience, and our campaigns. The data stored by this cookie can be seen only by the relevant Family Mary teams, but does not record any confidential information.
4. THIRD PARTY COOKIE
5. SHARING TOOLS
6. SETTING OF COOKIES
Most Internet browsers automatically accept cookies by default. However, you can configure your browser to prevent cookies from being saved on your computer or an associated device.
If your browser is configured to refuse all cookies, you will not be able to make purchases or take advantage of essential functions of our site, such as storing items in your basket or receiving personalized recommendations. In order to manage cookies as closely as possible to your expectations, we invite you to configure your browser.
7. BLOCKING OF COOKIES
Your browser may allow you to choose to disable all or part of Cookies, either systematically or depending on the issuer. You can also configure your browser software so that you are offered the acceptance or rejection of cookies (on a case-by-case basis or in full). We remind you, however, that disabling all Cookies will prevent you from using our site under normal conditions, with the exception of basic functions
8. WHAT INFORMATION DO WE COLLECT?
Famille Mary collects several types of personal data about you:
Information you provide to us directly
We collect information that you give us directly when you use our Site and interact with us. This is particularly the case when you:
- Create an online account
- Make purchases on our Site
- You sign up to receive our newsletters
- Take part in a raffle, a contest, a promotion or a survey,
- Communicate with us through social networks
- Leave a review on a product
- Request customer support via the contact form or online chat
- Communicate with us in any other way. Providing your personal information is voluntary.
However, if you do not provide some or all of the information requested, we may not be able to provide you with certain products, services or information. The categories of information we collect include:
- Identification and contact information (such as last name, first name, date of birth, postal address, means of contact) necessary for your identification when you use one of our Services (eg creation of an online account)
- The transactional information necessary to process your order (selected items, delivery and billing address, telephone number and your email address, telephone number, method of payment.
- Socio-demographic information (such as your age, profession, gender, etc., mentioned when you post a review or create an account)
- Historical data concerning your online orders
- The history data of your contacts with us (We also keep the history of your contacts when you contact Customer Service or when you send us a complaint)
- The opinions you write on the products
The data we ask you for and which are essential to respond to your requests are identified by an asterisk or an equivalent process on the collection forms.
Information We Collect Automatically
We automatically collect certain information about you when you access the Site, browse or make a purchase, including:
- Connection data: We collect information concerning the terminal using which you connect, as well as your use of the Site (such as the operating system, the type of browser used, the use or not of a proxy. , the location of the terminal deduced from your IP address allowing you to identify your computer, the access times, the pages visited, and the link which allowed you to access our Site).
This information is collected both when you are identified and when you are not and can be reconciled with each other, regardless of the terminal used. The goal is to offer you the most personalized offers possible.
In addition, depending on the data already in our possession, some forms may be pre-filled.
Information we collect from our partners and other sources
We may also obtain information about you from other sources and combine it with the information about you that we collect, such as:
- Data communicated by social networks. For example, when you share your experience with Famille Mary on a social network, you are communicating personal data about yourself to that social network and to Famille Mary. These communications are governed by the personal data protection policies of these social networks to which we refer you and for which Famille Mary disclaims all responsibility.
Information about third parties
In some cases, we may also collect information that you provide about other people. For example, when you buy products for a third party and you want to deliver the package to that person, and must therefore give us the mailing address of this recipient, which we use. We only use this information to respond to your requests and do not send marketing communications to your contacts without their consent.
9. FOR WHAT PURPOSES DO WE COLLECT DATA?
The proper functioning of our Site
Services and products offered
Prevent and detect fraud, malware (malicious software) and manage security incidents
The provision of sharing buttons on our social networks
Carrying out all commercial operations (orders, payment, deliveries, invoices, accounting, satisfaction survey, consumer service, etc.)
Analyze and personalize the online customer experience to ensure the best quality of service (anonymously)
Manage customer relationship
Optimize our customer service (accessible by email, phone or chat)
Manage any disputes
Certain data is also kept to meet our legal obligations and ensure the defense of our interests in the event of litigation or legal action.
10. HOW LONG IS MY DATA KEPT?
Your data is kept for the duration of your relationship. In general, your personal data is kept for the duration of your relationship with us, increased by a period of three years after the end of our relationship, then is archived in order to to meet our legal obligations.
We do, however, retain certain data after deleting your account when such retention is required by law, or when such retention is necessary to enable us to manage disputes and disputes. In this case, the data necessary for the resolution of the problem or the dispute will be kept for as long as the dispute lasts within the limits of the applicable rules on limitation.
11. WHAT ARE MY PROMOTIONAL COMMUNICATION OPTIONS?
You have the option of joining our mailing lists and agreeing to receive marketing and promotional information from us. You can withdraw your consent at any time by clicking directly at the bottom of our newsletters or by contacting us via the contact us page, In accordance with the provisions of the law "Informatique et Libertés" of January 6, 1978 as amended as well as the Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, you have a right of access, information, opposition, rectification, limitation, portability and deletion of your data.
You also have the right to formulate and communicate directives relating to the fate of your data after your death. To exercise one or more of these rights, you must complete the Contact form.
12. ABOUT YOUR RIGHTS
You have the right to access, modify and delete your personal information. You can also object to the processing of this data. To exercise your right, you can log into your personal account at any time in the "My Account" section. You can also complete the contact form on the Site.
To unsubscribe from our newsletter, you can simply click on the unsubscribe link available at the bottom of each e-mail or send us your request by e-mail to the following address: email@example.com or by mail to the address specified below: Vincent BEYLARD 2433 route de Dieulivol 47120 BALEYSSAGUES. Your request will be processed in a few days, so you may continue to receive certain emails or postal letters during this processing period.
Your withdrawal from our general mailing lists (e-mailings, postal items) will be effective within 2 months. The latter will not prevent you from receiving our automatic emails related to your orders (order confirmation, communication of the tracking number of your package, request for advice). Finally, you have the right to lodge a complaint with a supervisory authority if you consider that the processing of your data constitutes a violation of the regulations in force.
13. ABOUT OUR GUARANTEES TO PROTECT YOUR PERSONAL DATA
In order to preserve the confidentiality as well as the security of your personal data, we are committed to putting in place technical and organizational measures to prevent them from being distorted, damaged, destroyed, disclosed or even a non-third party. authorized to have access. We do everything to ensure the security of your data, however, we also want to educate you and inform you about the existence of possible risks associated with the use of the Internet.
For any question or complaint concerning this charter, you can contact us by mail addressed to: Vincent BEYLARD 2433 route de Dieulivol 47120 BALEYSSAGUES firstname.lastname@example.org